Your satisfaction is guaranteed for all Peaceful Mountain products. If our product doesn’t work for you, please contact us for instructions on how to return your product for a refund.
Shipments under a pound will be shipped through the Postal Service unless you request UPS service. Orders over a pound are shipped via UPS.
Expedited shipments (i.e. 2nd Day Air or Next Day Air) placed before 1pm Mountain Time M-F will go out the same day. Orders placed after 2:30pm and/or Saturday and Sunday may go out the next business day. We cannot guarantee these services after they leave our dock and are in the care of UPS.
Orders shipped to PO Boxes must be delivered by the Postal Service. Expedited shipping for PO Boxes will be converted to Priority Mail (2nd Day Air) and Express Mail (Next Day Air).
International customers must call or email us to get shipping charges added to your order. No international orders will be shipped without approval of shipping charges.
If you have any questions, please contact us at 888-303-3388 or email us.
Your satisfaction is guaranteed for all Peaceful Mountain products. If our product doesn't work for you or you are unhappy with the product for any reason, please contact customer service at 888-303-3388 for instructions on how to return or exchange your product. If you have any questions about the use of a product, please call (888-303-3388) or email. We will try to accommodate you in every way possible.
3pm (MST) is the deadline to cancel an order. If your order has already shipped, please refuse delivery upon arrival and we will then credit your account.